Use code FREESHIP400 for free shipping when you spend $400 or more

FAQ

WHAT DOES 100% VIRGIN HUMAN HAIR MEAN?

100% virgin human hair means that it has never been treated or includes any processed chemicals like perm or dye.

HOW DO I CHOOSE THE CORRECT TEXTURE FOR MY HAIR TYPE?

For proper blending, it's critical to choose a texture that closely matches the texture of your natural hair; otherwise, the illusion won't work since the extensions don't look like they're growing right out of your scalp. She’s Happy Hair Peruvian Hair is a popular choice for girls with Type 3 hair, as Peruvian hair texture is feather-light, soft and silky.

IS YOUR HAIR ETHICALLY SOURCED?

Yes. All of our hair extensions are ethically sourced.

WHAT DOES 100% VIRGIN HUMAN HAIR MEAN?

It means that it has never been treated or includes any processed chemicals like perm or dye.

HOW DO I CHOOSE THE CORRECT TEXTURE FOR MY HAIR TYPE?

Texture plays a huge part in the final look of your hair extensions. It’s important to pay attention to your texture when your hair is wet and try to mimic that texture and curl pattern, so it’s best to choose the texture that's as close to your natural hair curl pattern as possible.

IS FINANCING AVAILABLE?

Yes.

HOW MANY BUNDLES SHOULD I PURCHASE?

We recommend purchasing 2-3 bundles for a natural look and feel. If you prefer more volume, we recommend 3-4 bundles. For curly wave patterns and longer hair extensions, we recommend 4. Essentially, you will always need 2-4 bundles.

CAN YOU WET YOUR HAIR EXTENSIONS?

Yes.

WHAT ARE THE BEST PRODUCTS TO USE TO CARE FOR MY HAIR EXTENSIONS?

To ensure your natural hair and hair extensions maintain their qualities, She’s Happy Hair offers a five-star hair care product line that includes natural shampoo, conditioner, tea tree oil and more to add both nutrition and moisture.

HOW LONG DOES SHIPPING TAKE?

We provide domestic shipping for a flat rate fee of $14, with packages being delivered in 3-5 business days.

DO YOU OFFER EXPRESS SHIPPING?

No, unfortunately we do not offer express shipping at this time.

WHAT IS YOUR RETURN AND EXCHANGE POLICY?

"Our return policy at She's Happy Hair allows customers to exchange products within 7 days of purchase for items of equal or lesser value."

HOW DO I TRACK MY ORDER?

You will receive a confirmation email once your order has been processed to the email address provided during the checkout process. You will also receive a second email notification once your order has shipped, which will include your tracking number and a link to follow your shipment’s status along its journey.
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